So sad to hear that your Bleusalt did not work out for you! No worries, please use this return portal strictly for refunds. Please remember to download and print your return label as the return label will not be sent. Items purchased during a sale can only be exchanged or returned for store credit. All items noted as Final Sale, personalized merchandise such as Boat Coats and monogrammed items or orders outside of the US and Canada cannot be returned or exchanged. ALL RETURNED SALE ITEMS WILL BE ISSUED STORE CREDIT, NO EXCEPTIONS. If you wish to exchange your Bleusalt, please email customercare@bleusalt.com.